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It is forbidden to and you can therefore not assign, transfer, hand over or sell your complaint to the third party.\u003C/p>\r\n\r\n\u003Cp>Casino will dismiss the complaint if the matter is handed over to be conducted by the third party and not the original account owner.\u003C/p>\r\n\r\n\u003Cp>In the event of any dispute, you agree that the server logs and records shall act as the final authority in determining the outcome of any claim. You agree that in the unlikely event of a disagreement between the result that appears on your screen and the game server, the result that was logged on the game server will prevail, and you acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online gaming activity and the results of this participation.\u003C/p>\r\n\r\n\u003Cp>When we wish to contact you regarding such a dispute, we will do so by using any of the contact details provided in your Player Account.\u003C/p>\r\n\r\n\u003Cp>When gambling at any online casino, you might experience some issues. If that happens you are entitled to make a complaint with official government regulatory bodies which issue licences or an independent regulatory bodies, such as AskGamblers.\u003C/p>\r\n\r\n\u003Cp>If you are experiencing any issues with Asino.com regarding Payment, Bonuses, Software, Deposit, Accounts or other, you are welcome to file a complaint with the \u003Ca href=\"https://www.askgamblers.com/submit-complaint\"target=\"_blank\">AskGamblers Casino Complaint Service\u003C/a>.\u003C/p>\r\n\r\n\u003Cp>As it is important for us to be transparent, Asino has joined AskGamblers circle of trust. We urge players who have complaints to post them publicly via the unique AskGamblers Casino Complaint Service.\u003C/p>\r\n\r\n\u003Cp>To encourage both our casino and the player to solve a potential issue as quickly as possible, there is a timer installed, so actually each party has 96h to respond. 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